Since 1976, Key Services (KSI) has created a legacy of helping customers using REAL Solutions.
We partner with businesses to provide end users with fast, flexible, and reliable customized solutions - focused on Repair, Engineering, Asset Management and Logistics.
KSI's REAL Solutions eliminate the need for in-house expertise and managing multiple service providers. Our industry-leading strategies and state-of-the-art technology center, including the Custom Web Portal, Data Analytics, A+ certified Technicians, and ISO 9001 certification, help clients attain predictablility, scalability and consistency. Our customized support services keep your mission-critical technologies up and running, helping you reduce cost and maintain high end-user satisfaction.
We also keep our clients up-to-date and running with our customized IT support solutions to address existing and future IT requirements. We can help staff and manage a 24/7 service desk for your customers. Our Remote Monitoring and Management solutions deliver a powerful monitoring platform that allows you to proactively monitor and manage your entire IT environment, including virtualized, cloud, Personal Area Network, and Software-as-a-Service (SaaS) resources.
We are an authorized service provider for a number of original equipment manufacturers like Dell, Lenovo, and Epson, providing warranty repairs, out-of-warranty repairs and maintenance contracts. Our team of engineers and technicians is an industry leader in Reverse Engineering and BGA rework. They specialize in extending the life cycle of hardware, including obsolete equipment, so you save on expensive replacement costs.
KSI offers over 40 years of expertise providing cost-effective IT solutions today that can expand as your business needs change. Whether you are an OEM, corporation, or a third-party service provider, we can provide the solutions you need to succeed.